KYC level
Tiered by volume
BitcoinVN unverified
Vietnamese exchange operating since 2013 · publishes every hot wallet address for independent on-chain verification, and documents its AML review step by step — but runs tiered KYC with passport and proof of address, and enforces one account per person · since 2013
Verification criteria
⚠ Recorded incidents
major
2026-05-09 Policy
Ongoing
Identity verification is structural rather than exceptional: three documented tiers require passport and selfie, then proof of address dated within three months, then corporate documents and a source-of-funds declaration for institutional volume. Deposit limits are tied to the verification level, and a "one person, one account" rule is enforced by automated systems, with all but one account deactivated if a customer holds several. Source: support.bitcoinvn.io KYC/AML policy
minor
2026-05-09 Policy
Ongoing
The AML review is unusually well documented — automatic hold, document request within 24 hours, compliance review within 10 business days, then either completion or a full refund within 5 business days with only the network fee deducted. Refusing to provide identification still results in a refund within 30 days, though the addresses involved may be blacklisted. Two caveats temper this: prolonged holding periods may apply at the compliance team discretion pending investigation, and the service reserves the right to share received materials with legal authorities on request. Source: support.bitcoinvn.io KYC/AML policy
Posture
Custody
Custodial
Logging policy
Standard
Data collected
email, id_documents, selfie, proof_of_address, source_of_funds, bank_details, transaction_data
Authority data-sharing
Shares with authorities
JavaScript
Required
Open source
No
Frozen-funds policy
Risk-based
Blocked jurisdictions
US · IR · CU · KP
Privacy — Exchange
Swap mechanism
Instant Custodial
Own reserve (fewer third parties)
Yes
No deposit-address reuse
No
Details
Supported assets
BTC · XMR · ZEC · ETH · USDT · USDC · BNB · SOL · XRP · LTC · DASH · DOGE · TRX
API available
Yes
Rate type
Float
Reliability
30-day uptime
100.0%
Incident history
2 recorded